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Multimedia Solution >> MiroSAW
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Description:
With MiroSAW(Service AnyWhere), customers at any place can connect to their customer support anywhere in just a few seconds, without having to worry about NAT or firewals. Customer support can do
- View and operate customer’s computer on the remote
- Text chat with a customer
- File transfer
High Security:
- File transfer directory jail and log operations of file transfer
- HW-ID Key authentication
- Unplug the key and programs exit automatically.
- To protect privacy, customer can allow/deny remote control and file-transfer very easily.
- SSL encrypted
High Availbility:
- Fully pass through firewall/NAT router. Serve anywhere.
- Able to serve multiple customers simultaneously.
- Notification with beep when customers call for help.
- File recovery in case of missing files.
- Multitask: remote control, file transfer and chat simultaneously.
Easy to Use:
- Multiple Language support: Traditional/Simplified Chinese, English, Japanese
- Online chatting and file transfer function support.
- No installation required.
- Naming an easy to identify client name for each key drive.
- Predefined supportócustomer key group (1<=>1, 1<=>2, 1<=>20..)
- Online software update
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